Cross-border network acceleration

About KimiVPN

This page explains KimiVPN's service positioning, how routes and after-sales support are handled, and what account data is collected.

110+ countries / 150+ routes
Unlimited devices
7-day refund, no questions asked
From ¥9.9/month

Service positioning: routes and clients built for cross-border access

KimiVPN is a cross-border network acceleration service for people who need stable, long-term access to international websites: cross-border e-commerce and remote collaboration teams, students and travellers abroad, and anyone who needs AI tools and streaming services on demand.

The service covers 110+ countries and 150+ routes, with clients for Windows / macOS / iOS / Android / Linux and unlimited devices per account. Sign-up only needs a username and password — no email address — from ¥9.9/month, with payment via Alipay / WeChat / USDT.

Operating principles: how routes are chosen and issues are handled

How routes are chosen

Routes are tiered by use case. IEPL dedicated lines run on private channels and suit long online sessions such as remote meetings and AI tools; relay routes are more stable during peak evening hours and suit everyday browsing and video; direct routes connect quickly with low latency and suit nearby access. The client lists routes grouped by region and labels each one with its type; if you're unsure which to pick, use auto-select and the client will suggest one based on current network conditions.

Route and protocol reference

What to do when something goes wrong

If a connection fails, speeds are poor, or a specific app won't open, start with the step-by-step troubleshooting on the Guides page — most issues can be pinpointed within two minutes. If that doesn't help, submit a ticket from your user panel with your client platform, route name and the time of the error to get a faster response. There's a 7-day refund, so if it isn't right for you, you can request one directly.

Submit a ticket

Privacy stance: no logs and minimal collection

No logs

KimiVPN follows a no-logs policy: it does not record browsing content, access history or DNS queries. On the operations side, only two kinds of information are kept — account status for sign-in, and traffic usage to show the remaining plan allowance.

Minimal data collection

Sign-up only requires a username and password — no email address — and no name or ID documents are collected. Payments go through Alipay / WeChat / USDT, and account data is used only to provide the service itself: sign-in, billing and usage display.

Read the full privacy policy